Terms & Conditions of Use
Effective Date: 06/28/2025

Welcome to CKs Need-A-Lift (the Service, we, us, or our). By accessing or using our web-based application (the App or PWA), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use the App or its services.

2. Eligibility

You must be at least 18 years old to create an account or use the ride request features of the App. Use of the Service by anyone under 18 must be with the consent and supervision of a parent or legal guardian.

3. Text Message Notifications & Consent

By using this App, you expressly consent to receive text (SMS) messages from CKs Need-A-Lift at the mobile number you provide. This includes but is not limited to:

Ride request confirmations

Estimated time of arrival (ETA) notifications

Driver arrival alerts

Ride fare estimates or updates

Payment-related notifications

Account-related communications

Updates regarding Service availability, policies, or features

Message frequency varies. Standard message and data rates may apply. You may opt out of non-essential messages at any time by contacting support, though opting out of essential ride or account-related messages may affect your ability to use the service.

4. User Responsibilities

You agree to provide accurate, current, and complete information when registering or submitting a ride request. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You also agree not to:

Use the App for unlawful, fraudulent, or abusive purposes

Interfere with or disrupt App functionality or security

Impersonate any person or entity

5. Ride Terms

CKs Need-A-Lift provides local transportation coordination between riders and drivers. While we strive to ensure reliability, the Service is offered as-is and we make no guarantees regarding driver availability, timing, or completion of any ride request. Pricing is based on posted or pre-agreed rates, and may vary based on additional stops, wait times, or changes in destination.

6. Payments

All payments must be made in accordance with the rates posted or provided to you during the ride request process. We may use third-party payment processors and are not responsible for delays or errors in those systems. You are responsible for any applicable taxes or fees.

7. Privacy

We value your privacy and will never sell your personal information. Information you provide will be used solely to operate, maintain, and improve the Service. By using the App, you consent to the collection and use of your information as outlined in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, CKs Need-A-Lift shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the App or related services.

9. Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted within the App and are effective immediately upon posting. Your continued use of the App after any modifications constitutes acceptance of those changes.

10. Contact

For questions or concerns regarding these Terms & Conditions or your account, you may contact us at:

Email: info@cksneedalift.com
Phone: 928-301-1982